If you wish to make a formal complaint about a Member of the Irish Counselling & Psychotherapy Association (ICPA), this can be done by completing the ICPA's online complaints form. The process is designed to be clear, fair, and accessible, ensuring that concerns about professional conduct or practice are handled appropriately. Before submitting a complaint, you should review the ICPA's Code of Ethics and complaints procedures so you understand the scope and steps involved. The online form will ask you to provide relevant details and supporting information to help the ICPA assess your complaint. Once submitted, your complaint will be reviewed in line with established procedures, with due regard for confidentiality, natural justice, and the rights of all parties involved.